Daniel Brent Patton

Product Content Strategy & UX Writing

Outing a Mailwasher

In commenting on a New York Times article on the subject, Steve Outing (at Poynter) speaks promisingly of a “new” spam-fighting trend of filtering in good content and trashing the rest (as opposed to the traditional scan-for-bad appoach). You know, I’ve been doing...

Powersearching

From the folks at Powerreporting.com comes this comprehensive tutorial on search techniques. Without getting over-technical, this tutorial gives just the right amount of detail to help you find what you need from search engines (even Alta Vista!). Did you know, for...

Texaco’s John Old in Fast Company

  John Old, of Texaco, makes salient—though still fairly broad—statements regarding knowledge management in September’s Fast Company. Mostly it’s about people. First, to paraphrase a paraphrased paraphrase (from David Snowden): “One, knowledge...