New Role! Content Strategist, Infor Customer Direct Sales

So the transition is complete. Extra special thanks to friends and family who have supported me through this period.

As many of you know, the best possible scenario has come to fruition and I’m back at Infor, working for a fantastic team, and doing the precise work I’ve been steering myself toward for the past several years.

I am now in charge of design, architecture, training, and support for the Customer Direct team’s intranet portal–built on the SharePoint 2007 platform.

I have responsibility for its transition to the 2010 release, as well as for the optimization of the site’s content towards sales enablement for the nearly 300 inside sales reps and business development personnel comprising this global team.

To that end, I’m exercising the cohesive principles of content strategy–an expanding professional identity, community, and body of knowledge blending business analysis, quality standards, information architecture, interface design, search engine optimization, and user advocacy.

This is a fantastic opportunity to exercise my core technical communications skill set to streamline the operational performance of an energetic, if slightly disorganized, enterprise selling team.

Infor sells well over a hundred products into nearly every industry on a global basis, and is positioning itself as the premier alternative to SAP, Oracle, and the other big ERP players. I’m delighted to be playing a part in that mission.

For more information on this role, and to connect with me, please check me out on LinkedIn.

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