Daniel Brent Patton

Product Content Strategy & UX Writing

An Exploration of Corporate Storytelling Practice

Heard the one about the role of storytelling in knowledge management? Many of today’s most respected businesses and thought leaders are transporting this age-old practice from around the watercooler directly into the repositories of intellectual capital. Moral...

Texaco’s John Old in Fast Company

  John Old, of Texaco, makes salient—though still fairly broad—statements regarding knowledge management in September’s Fast Company. Mostly it’s about people. First, to paraphrase a paraphrased paraphrase (from David Snowden): “One, knowledge...

Kcentrix for KM

Kcentrix Software is releasing a Kit for automating corporate knowledge processes. “Through a series of targeted questions the user is guided to the appropriate answer and is provided with the associated forms and documents.” Sounds early, but such a...