I love to organize digital content so it is findable, usable, and useful—and I advocate on behalf of content creators and consumers. I enjoy solving problems and creating delightful experiences for users. I’ve worked individually and with some excellent teams to solve sticky communication design problems.
My Process
While I take a user-centered approach to every project, process always varies based on type, business or technical constraints, objectives, budget, and timeline. In Enterprise UX assignments especially, I often work with project managers or leadership to fold as many Discover-Define-Develop-Deliver iterations as possible into any larger methodology at play.
I try to adhere to the Double Diamond UX model whenever possible and map appropriate phased deliverables to it. Often, however, I’m working with distributed cross-functional teams in a corporate environment at varying levels of UX maturity and so must adhere to the model I’m presented with.
My Work
I have experience in technical communication, sales and marketing, intranets and corporate portals, and collaborative tools.
I love to organize digital content so it is findable, usable, and useful—and I advocate on behalf of content creators and consumers. I enjoy solving problems and creating delightful experiences for users.
I’ve worked individually and with some excellent teams to solve sticky communication design problems.
Contact Me
Got a project and you’re ready to get started? Want to add me to your professional network? Just want to meet for a coffee or bourbon?