by danielbpatton | Jan 18, 2012 | #B2BMarketing, #B2BSales, #SocBiz, salesforce.com
Your company is stuck in old ways of thinking—old tools, old processes, old top-down control, etc. You want to introduce social enterprise concepts to help your company better collaborate internally and communicate with its customers. You see the changes from the...
by danielbpatton | Sep 9, 2011 | #SocBiz
What End-Users want is to solve a problem, or increase efficiency of a common task. Not only that, they want to solve it without spending time on the solution. Even technical end-users don’t want to waste more brain cells then they have to on technology. ...
by danielbpatton | Aug 26, 2011 | #B2BMarketing, #B2BSales, #SocBiz
I love this piece by Dion Hinchcliffe. He’s required reading. The descriptions of each strategy are concise, authoritative, and linked. I do not see here, though, a concept I’ve been thinking a lot about lately: specifically the use of internal social...
by danielbpatton | Aug 25, 2011 | #B2BMarketing, #SFDC, #SocBiz
Salesforce Chatter uses familiar features like profiles, status updates, and feeds, and allows users to subscribe to a variety of objects within Salesforce CRM such as opportunities, accounts, contacts or customer service cases. In addition, users can follow documents...
by danielbpatton | Aug 22, 2011 | #SharePoint
Demo of “panel” system (similar to Outlook render) on tablets. ME product still displays single panel on smaller form factor devices. Nice usability. See it in actrion via itsbestwith.me Related articles Report: iPad continues to rise in North American web...
by danielbpatton | Aug 20, 2011 | #SharePoint, #SocBiz
Pure play social software competitors may slight SharePoint for not providing a complete enterprise social media environment, but the product is ubiquitous in corporate computing and SharePoint 2010 added fundamental social media features like richer user profiles and...